k6ncx wrote:
After 15,000 miles in a old Class C, we are seriously considering a (new) 2016 ACE 30.1.
I'm interested in hearing about people's experience with ACE's, especially 30.1 and especially 2016.
One concern we have is that the "queen" bed in the rear seems small. And further constricted of course by the head being in the slide. We sleep on a king at home which is certainly part of it, but the queen in the old Santara didn't seem so small. We're not skinny people.
We will probably be in it 8-10 weeks of the year.
We have a 2013 ACE 30.1 and love it. We've had no major problems and the few issues we had after delivery were taken care of under warranty. It is an "entry level" unit, but fit and finish was acceptable, all of the components have been fine, and we would certainly buy another ACE if we this one died. In addition, Thor customer service is top-notch. Purchasers are assigned a "concierge" after purchase who works with the buyer to make sure the unit is fine and any issues are satisfactorily resolved. After than, for a few minor issues that came up, Thor has 24-hour technical support available and we've found them to be very helpful. (Actually, we did have one major problem -- the torque converter blew but that was a Ford problem, not Thor, and it too was covered under warranty.) During our recent 2-1/2 month, 7500-mile trip out west, we had a slide motor go on the fritz (it's being fixed right now) but one of the things we liked about the 30.1 is that it is fully usable with the slides in, so even having a slide motor go out is no big deal. This was our longest trip in the ACE so far (most of our trips have been 4 weeks long or less) and we found that the unit was fine not only for living on the road, but for putting in long days driving, including up and over the mountains out west.
As to the bed, we have not had a problem with it being too small, which is saying something because
both of our little yappy miniature dachshunds sleep on the bed with us. Even so, the "short queen" bed is big enough for all of us. It is a "short queen," meaning that its dimensions are 60" x 75" instead of 60" x 80" (standard queen). I.e., my understanding is that it's no narrower than a regular queen, just shorter. If that's not right, hopefully someone will correct me.
However, the mattress that came with the unit was terrible, barely one step up from the mattresses at the Hanoi Hilton, so we ended up replacing it with a mattress we had made at Original Mattress Factory. I understand that replacing the mattress is a common upgrade across all brands, so we weren't too upset about having to do that. The improvement in comfort was substantial.
If you've done your homework, you know that the RV industry is having a terrible problem with manufacturing quality, and Thor seems to be a company mentioned often in those areas. The solution, until the whole industry changes its stripes, is either to buy used (letting someone else take care of fixing the build errors) or to do a very careful and thorough pre-delivery inspection and refuse to take delivery until the unit meets your expectations. Checklists for PDIs are widely available; just google the topic.
Let me know if I can provide anything further.
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K4EAK
2013 Thor ACE 30.1