Tiffin service - WOW!
We bought a new 2017 Tiffin last fall. There were many little (and medium sized) problems that we identified during the first 2 months and we booked it into the dealer's repair shop to (hopefully) ge...
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We also had an issue with a new Tiffin - failure of the material used for all furniture at 6 months. Dealer - ZERO assistance and had a so
sad, too bad attitude. Called Tiffin directly to find out how to proceed and Bob Tiffin returned my call. The issue was resolved quickly and efficiently. Now, were we inconvenienced?, yes but a bad batch of material was not something that could have been foreseen. I give kudos to Bob Tiffin for standing behind their product and getting personally involved to get it moving to resolution.
I had also always heard Bob Tiffin/Tiffin customer service stories and was skeptical. No more. Thanks Mr Tiffin for treating your customers right!
sad, too bad attitude. Called Tiffin directly to find out how to proceed and Bob Tiffin returned my call. The issue was resolved quickly and efficiently. Now, were we inconvenienced?, yes but a bad batch of material was not something that could have been foreseen. I give kudos to Bob Tiffin for standing behind their product and getting personally involved to get it moving to resolution.
I had also always heard Bob Tiffin/Tiffin customer service stories and was skeptical. No more. Thanks Mr Tiffin for treating your customers right!
