Why Coach Net or Good Sam for emergency road service.

Can you call State Farm 24/7 and speak to a technician that can talk you through a problem that may get you back on the road, or may get your heat working on a cold night, or your refrigerator working before the food spoils? That was a rhetorical question because I know State Farm cannot do that but Coach Net can.
We travel off of the beaten path where sometimes the nearest gas station is close to 100 miles away. It is nice to have technical assistance by phone when you need it.