Thank you for the quick response Stacy. I no longer do business there. If you like you can PM me. Here is another example, stopped in for rain gutters. Located the empty bin on the shelf where the gutters should have been. Went to parts counter and told the counter person that the bin was empty and inquired if they had any additional ones. Was told no then the person directed me to the 18 wheeler located on the parking lot and was told that there maybe some on the truck and I could wait till the truck was unloaded and the merchandise unpacked to find out. Left and called another dealer on my cell. Within just a few seconds they had confirmed that they had some in stock.