Apple vs PC

I use Mac, PC and Android. IMHO Mac is the easiest to use, less virus prone. But is all depends on your usage, skill set and anticipations of what you expect from a device. Comfort & ease of use are the important things to remember. It's no fun surfing the net if it becomes a chore.

realter wrote:
A short answer is all I need, is spending 2 or $300 more for a Mac worth it??

No

burlmart wrote:

hershey wrote:
Wife spilled a cup of coffee on the Mac keyboard. I did all the right things to dry it out but it wasn't salvageable.
Took it to the Mac store to buy a new one. I told them that it was ruined by the coffee incident. They asked how old it was, I told them "just under 3 years old". They reached on to the shelf, got a new one and handed it to me and said, "there ya go". No charge...they didn't even make me prove the age or look it up.
I like that kind of service.

You gotta give more details on this story...did you have a 3 yr. accidental breakage plan, or is one built-in on all Apple stuff?

When I purchased my Mac it was a close out sale (model). It included the free 3 year technical support in the price.
But: I didn't mention anything about the support deal when I walked into the Apple store. I fully expected to pay for a new keyboard because of the coffee spill and I didn't make up any story about it, I told them about the coffee spill. They never asked for a receipt, or any proof about my purchase which was in a different state.
BTW: I'm sure the cost of the new keyboard was way in excess of $5. A wireless mouse is $60.00.


Moderator's Note: No edits were made. Clicked the wrong button. :S

2012Coleman wrote:
The real funny thing is that people actually believe the pimply faced kids behing the counter are actually geniuses! They have been trained you sell you an Apple product - not much else.

The last eight years going to the Apple Store I have never been pressured to buy anything. I had a battery replaced one time for free. I was surprised because my warranty on my MacBook Pro expired.

burlmart wrote:

hershey wrote:
Wife spilled a cup of coffee on the Mac keyboard. I did all the right things to dry it out but it wasn't salvageable.
Took it to the Mac store to buy a new one. I told them that it was ruined by the coffee incident. They asked how old it was, I told them "just under 3 years old". They reached on to the shelf, got a new one and handed it to me and said, "there ya go". No charge...they didn't even make me prove the age or look it up.
I like that kind of service.

You gotta give more details on this story...did you have a 3 yr. accidental breakage plan, or is one built-in on all Apple stuff?

To get three years you have to buy an Applecare plan. What I think is going on with Apple is they don't seem to care whether you paid for an extended plan or not. If you are honest they see it as customer satisfaction. If Hershey had gone in lied and said he thought he had a defective keyboard he might not have gotten that deal. My sister-in-law got the same treatment with an out of warranty iPhone she left in a pants pocket that got washed. She admitted it and they replaced the iPhone on the spot. I'm not privy to anything but I just suspect Apple has a discretionary goodwill budget in their stores.

A new keyboard which costs probably about $5 vs excellent customer satisfaction. Simple choice.

hershey wrote:
Wife spilled a cup of coffee on the Mac keyboard. I did all the right things to dry it out but it wasn't salvageable.
Took it to the Mac store to buy a new one. I told them that it was ruined by the coffee incident. They asked how old it was, I told them "just under 3 years old". They reached on to the shelf, got a new one and handed it to me and said, "there ya go". No charge...they didn't even make me prove the age or look it up.
I like that kind of service.

You gotta give more details on this story...did you have a 3 yr. accidental breakage plan, or is one built-in on all Apple stuff?

Wife spilled a cup of coffee on the Mac keyboard. I did all the right things to dry it out but it wasn't salvageable.
Took it to the Mac store to buy a new one. I told them that it was ruined by the coffee incident. They asked how old it was, I told them "just under 3 years old". They reached on to the shelf, got a new one and handed it to me and said, "there ya go". No charge...they didn't even make me prove the age or look it up.
I like that kind of service.

The real funny thing is that people actually believe the pimply faced kids behing the counter are actually geniuses! They have been trained you sell you an Apple product - not much else.

I've had Macs since the original version in 1984. Maybe close to 20 in all and I had only one fail me by having to replace the motherboard for about $300. In all my Macs I had one hard drive failure. Currently I have a MacBook Pro retina display, a MacBook Air and two older still working but essentially retired MacBook Pros dating back 7 and more than 10 years I think. They were progressively replaced simply because I wanted something faster and better or compatible with the current OS.

I still have my original first 100 day Mac with the signatures inside the case. It operated when I last used it but it now has been several years since.