Forum Discussion

bucky's avatar
bucky
Explorer II
Dec 21, 2014

Bank blaming Comcast and Verizon

I have had the same Comcast.net email address for many years. I have banked at the same bank for at least the same number of years. Occasionally my daily alerts would drop off, I'd fix it and move on. Just a minor thing. Recently however they have been dropping at an alarmingly quicker rate, enough that I have called, emailed, visited a local branch, and this morning started a chat online politely fussing.
The chat person this morning advised me that Comcast and Verizon accounts are at fault and I should use Yahoo or another free email service. WTH?
Anybody else experiencing this or have any input. The bank involved is a top 5 in the US rated bank, I can't believe that they can't figure this out.

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