Romer1 wrote:
At the bottom of the page above they also state..
Mobile devices compatible with the Signia app 2.5.10 and higher:
Apple devices: The Signia app is compatible with all Apple devices with the iOS version 13.0 and higher.
Android devices: The Signia app is compatible with most of the Android devices (Android 8.0 and higher) ."
So, in order to get the APP to work, you are most likely going to have to find a older APP version..
On edit..
Forgot to mention, Motorola phones are not on their "supported" list..
I am taking the above to mean they are compatible with Android 8
Not necessarily so.
Reread..
"Android devices: The Signia app is compatible with most of the Android devices (Android 8.0 and higher) ."The key word is MOST, not "all", not "some", sort of like the old marketing term of "One size fits all" which meant rarely does it fit all sizes correctly or well.
To get it "compatible" with droid 8-10 one would need to locate the version which is LOWER than 2.5.10.
However, I suspect that will bring about a new problem.. IF the latest aids are using features which are only supported in the 2.5.10 or higher APP, the lower version of the APP most likely will not be able to access some or all of the aids settings or features..
You would have to find out exactly what the minimum APP version as to what will fully work with your new aids and if you can even get a lower version (most APP writers no longer allow older versions to exist online, instead they remove it so it is no longer available).
Honestly, Android 8-10 are obsolete, developers have moved on and Android 11 is where most Apps are being developed now.
Additionally, Motorolas are not on their "compatible" list which means some or all needed hardware/firmware required by your aids APP in the BT modules may not exist. Sort of depends on what BT radio manufacturers the phone manufacturer decides to use and not all BT hardware and firmware has all the latest greatest features which may be required for your APP to work correctly.
If you know someone with a tablet of one of the manufacturers on the list, perhaps see if you can pair it to the borrowed tablet..