Bluetooth question

[Romer1]

I'm trying to figure out ( maybe learn) why a phone app will work on Samsung bluetooth but not on a motorola bluetooth. Can anyone explain why there would be a difference?

[way2roll]

Saw this:

The app refuses to connect: Try turning your hearing aids on and off, then try to connect. You can then turn the Bluetooth on the phone off and on. If it stubbornly refuses, you need to forget the devices on your phone in the Bluetooth devices list and in your hearing aids app. Restart your phone and then re-pair them.

[Romer1]

fj12ryder wrote:

Romer1 wrote:
No it's actually a hearing aid app to control the hearing aids volume, etc.

I would think Bluetooth would be standard acroos phones.

What brand? I have the Oticon app and it works with my Samsung S7. But don't know about Motorola. It may depend on the version of Android on the phone.

They're Signia aids and their app, just won't make bluetooth connection my motorla with android 8 or wife's motorola with android 10. She has phonak's that work well on her phone.

[Michelle_S]

I have Phonak hearing aids. They connect to the Phonak app on my Motorola Phone, but refuse to connect to the same app on my Samsung Tablet.
Haven't found a solution yet, maybe someone might have one they can post.

[fj12ryder]

Romer1 wrote:
No it's actually a hearing aid app to control the hearing aids volume, etc.

I would think Bluetooth would be standard acroos phones.

What brand? I have the Oticon app and it works with my Samsung S7. But don't know about Motorola. It may depend on the version of Android on the phone.

[fj12ryder]

Romer1 wrote:
No it's actually a hearing aid app to control the hearing aids volume, etc.

I would think Bluetooth would be standard acroos phones.

What brand? I have the Oticon app and it works with my Samsung S7.

[Romer1]

garym114 wrote:
There are many Bluetooth profiles that do different things.
The device operates using a particular profile and the phone has to support this profile.
Your hearing aid probably needs an A2DP profile on the phone to work.

Someplace I saw it needs ASHA, buy can't find any that have that.

[wa8yxm]

Line from a song about early computers:
"Now everything is standardized but nothing works the same"

Blue Tooth is one of those things that is standardized.. almost.. Minor differences between different makers matter.

one device I have works with SOME headsets.. not all Works with Android phones, NOT IOS that kind of thing.

[garym114]

There are many Bluetooth profiles that do different things.
The device operates using a particular profile and the phone has to support this profile.
Your hearing aid probably needs an A2DP profile on the phone to work.

[Romer1]

No it's actually a hearing aid app to control the hearing aids volume, etc.

I would think Bluetooth would be standard acroos phones.

[wanderingaimles]

Just a SWAG (stupid wild assed guess) but is it a Samsung app?
Their phone apps are often touchy about you using their equipment.