Camping World Customer Service

gatesy12,

Thank you for the compliments and the update. Please let us know if you need further assistance.

Thanks,
Stacy
Good Sam Care Team

Didn’t know they had customer service!

Busdriver wrote:
Didn’t know they had customer service!

You beat me to it lol.

Come on, guys. Give GS a chance to fix issues. General bashing isn’t fair.

Ralph Cramden wrote:

Busdriver wrote:
Didn’t know they had customer service!

You beat me to it lol.

I didn't know you could say Camping World and customer service in the same sentence.:)

Bird Freak wrote:

Ralph Cramden wrote:

Busdriver wrote:
Didn’t know they had customer service!

You beat me to it lol.

I didn't know you could say Camping World and customer service in the same sentence.:)

You can. But usually there a "Bad" in there

Terryallan wrote:

Bird Freak wrote:

Ralph Cramden wrote:

Busdriver wrote:
Didn’t know they had customer service!

You beat me to it lol.

I didn't know you could say Camping World and customer service in the same sentence.:)

You can. But usually there a "Bad" in there

I recently stopped in a newly opened Gander Outdoors. Really nice actually. Sort of a combination Gander Mountain, Camping World, Overtons. They had a great selection and price on some softbaits I use a lot of. It was all good until the checkout line and the one girl working did her sales pitch for good sam club, and the people that bit into it then filled out the app while people in line stood and waited. After a good 10 minutes of that without another lane being opened I tossed the softbaits on the candy rack, and left never to return. Bad service is evidently a corporate creed.

Hello Ralph Cramden,

Thank you for your time and post, I apologize for the experience you have had at the Gander Outdoors location you recently visited. Please provide the location and your contact number in a private message. I will look into this further with the leadership team.

Thank you,
Ella
Good Sam Care Team

Good Sam Care Team wrote:
Hello Ralph Cramden,

Thank you for your time and post, I apologize for the experience you have had at the Gander Outdoors location you recently visited. Please provide the location and your contact number in a private message. I will look into this further with the leadership team.

Thank you,
Ella
Good Sam Care Team

Ella, no need for a PM as I made my decision and intend to stick to it, and walked into the store with low expectations to begin with. FWIW it was the location just outside of Johnstown PA near Galleria mall.

But thanks anyway for the offer.

Hello Ralph Cramden,

Thank you for providing the Gander Outdoor location. I will share your experience with the leadership team for review.

Have a good day.
Ella
Good Sam Care Team