Camping World Price Match

[rjr6150]

It was my understanding that you will price match any other retailer. When I called this am the rep stated only good for tires and if the CW website had a cheaper price. Last November ordered set of four Bilstein shocks that were price matched from Amazon. I will state it did take a dear Marcus email to make it happen.

Tried to order a Vair 450P this am and ran into the same situation.

Please advise.

[AllegroD]

The silence, from GS, is deafening.

[rjr6150]

As of today I've had no further contact from GS or the executive team. Guessing it's a dead issue.

[AllegroD]

Bump.

Silence is not good for GS on such an issue.

[Bucky_Badger]

rjr6150 wrote:
Received a phone call from Ella with their customer care team who also confirmed they do not and will not match prices. She did indicate going to bump this up to the executive team for review but I was led to believe the issue is pretty much dead at this point.

Funny that they can't come out on the forum and state what the rule is. SHOULD be an easy YES OR NO

[AllegroD]

Still waiting on the "Rapid" Response Team to elucidate.

[DownTheAvenue]

Not every business can and will price match. I condemn no business for failure to price match, but I do vote with my wallet. In almost every case for me, price wins!

[AllegroD]

Go to where you can get it cheaper. CW will see the light in your tail lights.

[rjr6150]

Received a phone call from Ella with their customer care team who also confirmed they do not and will not match prices. She did indicate going to bump this up to the executive team for review but I was led to believe the issue is pretty much dead at this point.

[Bucky_Badger]

rjr6150 wrote:
Received a call from the CW of Golden today. Very nice lady who stated they no longer price match competition. This program ended January 2015 and that my shocks must have been an one time allowance.

I understand margins having been with a major retailer for 22 years. But a difference of $89.00 not including sales tax is rather hard to stomach.

Well that does suck..If Best buy and staples can do it why can't CW? Profit Profit Profit. I understand that everyone want to make money, but where would you be if it wasn't for the customers. Happy customers come back....pissed off ones don't.

[rjr6150]

Received a call from the CW of Golden today. Very nice lady who stated they no longer price match competition. This program ended January 2015 and that my shocks must have been an one time allowance.

I understand margins having been with a major retailer for 22 years. But a difference of $89.00 not including sales tax is rather hard to stomach.

[rjr6150]

Good Sam Care Team wrote:
Hello rjr6450, thank you for your time and post. I will be glad to look into this issue for you. Please send me a private message with your contact information and I will follow up.
Thank you,
Ella

Hi Ella
I pm'd you the required info yesterday. As of 5:33 pm MST I've received no response from anyone. Please advise the time frame for this to be resolved. And your more than welcome to post the information in this forum.

[AllegroD]

Good Sam Care Team,

Please post policy of price match here, for public consumption.

[Good_Sam_Care_T]

Hello maddczech, I am deeply sorry for the inconvenience, would you mind send us a private message with you contact information, and GS membership number if you have one, we will follow up on that with you as soon as possible. Thank you for doing business with us.
Joe

[maddczech]

I bought a gooseneck adaptor that Chattanooga cw wanted 325 for. Etrailer had it for 185. The sales rep whined he would have to charge for shipping. I said you charge shipping on a stock item ? I said e trailer ships free. I reminded him of the cw policy I thought he was gonna cry ! They charged 85 for attaching a bolt on goose-adaptor with 4 bolts.