I normally avoid chiming in on CW threads, but this hit a nerve...I had the identical experience about 3 weeks ago, at CW Roanoke....me being a nascar fan, ive always wanted to stop in on my way to Martinsville, but never did.
First off, I walked in to an entirely gutted building, except for the welcome desk, in front of what used to be CW.I asked the lonely woman sitting there, since I had never been to that locatiom before, 'Is this camping world?' and was informed they moved across the street to the Gander building. Went across the street, and just like the OP, was incredibly disappointed. They had very little RV 'stuff', and none (that I could find) of the knik-knak stuff, that you just pick up....and what they did have was buried in the corner.
My nearest CW is about an hour away, and I will go there in a pinch if I need something that my local mom and pop rv store doesn't have and cant get. I guess the days of stick and brick shopping is ending, and amazon has everything CW used to.