Can't Print from MS Word, Excel etc.

magicbus wrote:

QCMan wrote:
Is your MS Office subscription expired?

This is what I was thinking too, but I would have hoped the Geek Squad would have picked up on this. When my work MS Office license expires I just get a skinny banner at the top of whichever application I am using, so maybe they missed it.

Dave

Subscription works in a three step process..

READ HERE

Step 1 is "expired" which lasts 30 days, EVERYTHING "Office" will work and is not disabled during this time..

Step 2 is "disabled" and that happens after the 30 days in step one and lasts 90 days after the step 1 has expired..

This step can REDUCE or limit "functionality" of some items but generally affects ability to EDIT AND SAVE files.. No mention of removing PRINTING capability that I can find..

Not to mention you had to go through the initial 30 days of "step 1" to get to this point which I suspect you would have gotten tons of "nags" about the subscription ending..

Step 3 DELETED.. All of your office data files on the cloud and access are blown away..

Also see HERE for more details..

All of which brings me to another point..

I dislike "subscription based" software and make it a point to BUY the software..

My Office 2000 still works fine and with the "compatibility pak" added to it, I am able to open, edit and save newer "docx" files..

Back to the subject, I suspect it is a combination of security and new HP drivers update that has cause the OPs issue..

HP over the last few yrs has been pretty terrible in the driver department.. I am dealing with a new HP all in one that is supposedly compatible with Win7, 8, 8.1 and 10.. Yeah, so far the ONE PC I need to work with is Win7 (has an application that cannot be moved to a new PC due to IT'S activation server being pulled) and the drivers and software installs and it says it is working but when you try to print it just says it is not able to print.. W10 PCs do seem to work but it did not go through the usual driver installation and found it via a web browser application..

I have been seeing a lot of disgruntled HP users posting more and more about their issues..