Seattle Steve wrote:
That's really SOP for changing carriers. Giving them the PIN lets Verizon know that you authorized the change and T-Mobile isn't doing it on their own. Nothing nefarious going on here. No carrier can risk taking a hit to their image by doing something wrong when they transfer thousands of phone numbers daily.
Yes, we know about security ... problem is, ROBOT can't. And Genie could not get to a person. We have no Verizon Corp Store near us, and a Verizon retailer can't do it either. We'll have to find one, and make a trip ... maybe a camping trip. :)