NEOK wrote:
You can call or use the Dish online chat. We've done it both ways without any problems. Be aware that when they turn your service back on if it has been inactive for a while they may have to download some information to your receiver to get it started.
Chat is how we always do it, seems to work better for us. Sometimes we have a hard time understanding the person on the phone or we have a bad connection since all we have are cell phones. Yes if you don't use it for a while you may have to ask them to do an authorization hit to your receiver but I'd assume they would do that upon turning it back on.