Forum Discussion
- Bill_SatelliteExplorer IINo, there is no online option to change locals. You might try starting a chat session and try to get to the same folks you are calling (tech support?). You are only 1 of a very tiny group of folks who I have ever heard of that successfully change locals frequently. Please let us know how you are currently doing that.
Thanks. - Executive45Explorer IIIWe just pay the extra $15 and we're done with it....Dennis
- TechWriterExplorer
Executive wrote:
We just pay the extra $15 and we're done with it....Dennis
That's for DNS, right? - Executive45Explorer IIIYUP!
- TechWriterExplorer
Bill.Satellite wrote:
You are only 1 of a very tiny group of folks who I have ever heard of that successfully change (DirecTV) locals frequently. Please let us know how you are currently doing that.
Ditto! - jdocter7ExplorerWe are fulltimers. When we move, I go to the Dish website, log in and start a chat session. I have a message ready that I copy/paste explaining that I have Dish for my RV service and I would like my service address updated so I can get local channels. Then I give my new address including the zipcode. I remind them not to change my billing address, but sometimes that gets changed, too... Our bill comes in an email, anyway, and I can correct that on the website myself. They update the service address and within 15 minutes, we have local channels.
It's not 100% foolproof, and sometimes I have to explain that we do not have a house, we live in our RV, etc. but it does work. FYI, the taxes change when your service address changes. That bumped our bill up by more than $5 a month in Florida! - TechWriterExplorer
jdocter7 wrote:
We are fulltimers. When we move, I go to the Dish website . . .
This thread's about DirecTV locals, not DISH.
We're waiting for a DirecTV user to explain how they are able to frequently change their local stations while on the road. - JFreitasExplorerThis is what I do. I get on DTV web site and contact account management. This is what I send them. It works for me.
E-mail Account Management at DIRECTV. Account number #########
First name:
Last name:
Acct No:
I am traveling in a recreational vehicle and would like to change my service address for local channels to.
WHEREEVER YOU ARE. I will be here until ADD DATE. My billing address will remain ADD ADDRESS
Thank you,
When we have finished our trip and then send them this message.
We have completed our trip in our RV. We are at home now at our service address ADD ADDRESS, Please turn on the local stations for are home address. Our billing address will remain ADD ADDRESS
Thank you, - TechWriterExplorer
JFreitas wrote:
This is what I do. I get on DTV web site and contact account management. This is what I send them. It works for me.
How many times have you done this while on a camping trip? - roundown8366ExplorerI call DTV @ 800 531 5000, get a human on the line, tell them this is for an RV, have them change my address, push the red reset button on the DTV receiver and within 5 to 15 minutes, I have the local channels. The DTV person then has me check a few local channels to make sure that all is good.
The DTV folks have always been patient & polite, & easy to talk to. I have done 4 or 5 times this year with no problems
Dean
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