DTV local channels when traveling
directv has been great about changing my service address awhen I travel so I can get locals in the area where I stop. I always call them. Can I do it on line. If you have done it on line would you tel...
Forum Discussion
JFreitas wrote:I'll try that.
This is what I do. I get on DTV web site and contact account management. This is what I send them. It works for me.I'
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For the new service address (phone calls) they almost always want the zip and county so include that in the email. I'm sure a PO Box would not work.
I've had untrained reps and 2 different times they changed the billing address w/o telling me. But lately the training seems better.
How many times is this acceptable? No idea. However since they tell me I'm a "valuable customer" I know they will make the change.
