FMCA Verison phone plan

jplante4 wrote:
I tried to sign up for this. I went through the FMCA web site and filled out the order form. Verizon sent me this email.

Your order is on hold.
Hi,
Thank you for letting us take care of your wireless needs. Your order was received but cannot be processed because it appears you are already an existing customer. Please log in and place your order through My Verizon.
Our Credit and Order Review Team is available for questions at (866) 338-7390.

Mon – Fri: 8AM to 10PM EST

Saturday: 8AM to 8PM EST

Sunday: 10AM to 7PM EST

You have not been charged at this time, and your order will be held for up to 7 days from today's date. Remember that you can check your order status online at any time. We look forward to hearing from you.
Verizon Wireless Credit and Order Review Team

So I went to the my verizon portal, but the FMCA plan was nowhere to be found. After several hours on hold with VZW I was told to purchase a Jetpack and call them back. I went to the VZW store and bought one, but they cannot sell you a jetpack without activating it. When I called VZW back, I was told that because the jetpack was already activated, they could not switch it over to the FMCA plan.

So, if you're a Verizon customer, you can't order a jetpack through FMCA, and unless you have a jetpack, you can't get the FMCA data plan.

I'd like to believe that VZW isn't this stupid, but I have my doubts. Has anyone who is already a VZW customer gotten this plan? How do you do it?

I went through the same BS and could never get anywhere trying to order online. What worked for me was to contact FMCA directly and they give me a Verizon phone number and a contact person to call.

I called the number and the Rep, Steve, that answered knew about the plan an got me setup. The original offered a Jetpack/MiFi or what every they are called for $0.01. I had my own modem/router and did not want what they were offering. Steve set me up using my own moded/router. Being I did not get their equipment I do not have the 2 year required comment to that plan.

Call FMCA at (800) 543-3622
They will provide you with the info you need.