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RoyB wrote:

NETZERO started out free and went $5 a month, then to $10 and after that they started adding a $1 for the service everynow and then. Just got a notice yesterday it will cost $18 now starting in April haha... I will probably bail when it gets to $20 a month for the service...

Roy Ken

My mother had NetZero. They continued to charge my credit card $10 per month after she canceled for 2 years. They had my CC# from several years prior when I gave the 1st year as a gift. They acknowledged that there was no use and they were notified of the cancellation but said she did not notify them correctly via certified mail in an overnight letter pack or something stupid like that. They refused a refund. I filed an action against them in Small Claims Court. Somehow one of the Judge Judy type shows found the filing and sent me info to be on the show. Within a week I got an offer from Netzero for a 100% refund and court costs to sign the release.Got the check in days.