moving to Dish from Direct
We have had Directv for about 25 years. We put on vacation hold for three months and now they can't get it activated again after four days of trying including one in-home tech, and then wanted anothe...
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I don't think I posted this but we did change to Dish and it's great. We have two receivers in the house, a Hopper 3 and a Joey, and one Walley in the motorhome on a G3 satellite. They combined it all and we pay $7/month for the Walley. The Dish tech went out to motorhome and made sure it all worked properly! WE love the dish format and, so far, it's great. The tech was great and took his time as needed, but worked fast--if that makes any sense. Plus everyone we spoke with at Dish spoke English that we could understand.
This comes after five days of trying to get our Directv off vacation hold, which we do every year. After many, many hours on the phone they sent a tech who was clueless. Then, my husband was on the phone with DTV and the tech was on the phone with someone in his department. I think they knew what to do but didn't want to spend the time. Then, we were on the phone for another five hours with DTV. When my husband was told they needed another 72 hours to figure it out, he cancelled.
This comes after five days of trying to get our Directv off vacation hold, which we do every year. After many, many hours on the phone they sent a tech who was clueless. Then, my husband was on the phone with DTV and the tech was on the phone with someone in his department. I think they knew what to do but didn't want to spend the time. Then, we were on the phone for another five hours with DTV. When my husband was told they needed another 72 hours to figure it out, he cancelled.
