Online quick to take your money but never deliver

Welcome to the forum. :)

YES welcome. To bad you did not join sooner and seen the number of complaints this year about CW. It seems they put in a new computer system without testing it thoroughly and have been paying the price for a few months now. Your story of not receiving what was ordered is not new.

I tell you this so you stick around and avoid other disasters with CW and GS by participating or at least looking at the posts

I am not blaming you.

What will happen next is a person from CW will get on this thread and ask you to take it private.
Once that happens we will never know the outcome. PLease post the results and any more insights you gain from CW

I assure you I will post the results by them or Wells Fargo. The bank told me to let them take care of it but they can't get thru - just like us.

Good Afternoon Deartucson, As you have already heard Camping World is experiencing unanticipated computer issues and are working hard to rectify it. But what I would like to do for you is check on the status of your order/refund. Can you private message me your order number and contact information so I can have my executive desk investigate and follow up with you.

Thank you....Rudy, Camping World Response Team.

Sent information to Respond Team with all the information. Just a FYI, if you talk or get an email after ordering online from Shana hang up.

Thank you Deartucson, I did receive your information and have forwarded that to our executive desk. They will investigate the status of your order/refund and follow up with you as soon as possible.

Thank you once again...Rudy

We received a call from someone Sunday saying our issue would be looked into this week....I will post as this proceeds.

Sunday at 9:40 AM, a lady by the name of Jean Pickler (sp) called and left a voice mail saying she was on top of our issue and would get back to us today no matter what... It is 10:24 PM and that's right folks no follow up call...

Wednesday morning and never heard back from anyone yesterday, Jean said she would be " on top of this" for me when she called Sunday. I was on hold yesterday for over 40 minutes and finally gave up.

More empty promises...

Why is it so hard to get my credit?

Deartucson,

I will get you the help needed in this matter ASAP. Thank you for bringing this to my attention.

Thank you,

Mark
Marcus' Rapid Response Team