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Problem with Quicken 2014

JaBob
Explorer
Explorer
We can't print anything from the program. Printer works fine with other programs. When we attempt to print we select the printer, selt print, hear a tone and nothing prints.
Any recommendations?

Bob
22 REPLIES 22

rk911
Explorer
Explorer
JD38 wrote:
I just got a Intuit letter saying a bunch of "stuff" my own words, would be discontinued effective April 30th, and saying "we have you covered on Quicken 2014". What are the issues with Quicken 2014 as I was about to jump to it. I also am a long time user


I just upgraded to Q14 from Q12 and have not experienced any of the problems related in this thread. I WAS having problems with transfers between accounts in Q12 which is why I upgraded.
Rich
Ham Radio, Sport Pilot, Retired 9-1-1 Call Center Administrator
_________________________________
2016 Itasca Suncruiser 38Q
'46 Willys CJ2A
'23 Jeep Wrangler JL
'10 Jeep Liberty KK

& MaggieThe Wonder Beagle

sherlock62
Explorer
Explorer
JD38 wrote:
I just got a Intuit letter saying a bunch of "stuff" my own words, would be discontinued effective April 30th, and saying "we have you covered on Quicken 2014". What are the issues with Quicken 2014 as I was about to jump to it. I also am a long time user


I encourage you to avoid Quicken 2014 at this time. Consider moving to Quicken 2013. Quicken 2013 is far less problematic and readily available.

JD38, Check your private messages.

JD38
Explorer
Explorer
I just got a Intuit letter saying a bunch of "stuff" my own words, would be discontinued effective April 30th, and saying "we have you covered on Quicken 2014". What are the issues with Quicken 2014 as I was about to jump to it. I also am a long time user
Joe and Phyllis
FourWinds Windsport, 35D
2003 Liberty
๐Ÿ™‚

joebedford
Nomad II
Nomad II
JaBob wrote:
Printer works with all applications other than Quicken. Newest development. I have two computers, Old and New. Ran Quicken update and Old computer now prints. Reinstalled software on New and it still will not print. Oh we'll. Most frustrating thing is I can't find a way to speak with anyone at Quicken.

Thanks everyone.

Bob
Go to their support forum. Much more responsive.

A quick google search for "quicken 2014 printing problems" yields:

Quicken printing problems

Check printing problems

rk911
Explorer
Explorer
JaBob wrote:
Printer works with all applications other than Quicken. Newest development. I have two computers, Old and New. Ran Quicken update and Old computer now prints. Reinstalled software on New and it still will not print. Oh we'll. Most frustrating thing is I can't find a way to speak with anyone at Quicken.

Thanks everyone.

Bob


then I would backup your data file(s) and then uninstall and re-install quicken.
Rich
Ham Radio, Sport Pilot, Retired 9-1-1 Call Center Administrator
_________________________________
2016 Itasca Suncruiser 38Q
'46 Willys CJ2A
'23 Jeep Wrangler JL
'10 Jeep Liberty KK

& MaggieThe Wonder Beagle

lryrob9301
Explorer
Explorer
JaBob wrote:
We can't print anything from the program. Printer works fine with other programs. When we attempt to print we select the printer, selt print, hear a tone and nothing prints.
Any recommendations?

Bob



You have to do a windows explorer search for the file titled "wpr.dat". When you find it, delete it, and restart Quicken.

Quicken will regenerate the wpr.dat file with your printer settings.

โ€ขWindows 7 or Vista โ€ขRight-click the Windows Start button, and select Explore.
โ€ขSelect the Organize menu, and select Folder and Search Options.
โ€ขClick the View tab and select Show hidden files and folders (located under Files and Folders > Hidden Files and folders.
โ€ขClick OK.
โ€ขNavigate to: โ€ขWindows 7: Local Disk (C:) > Users > Appdata >Roaming > Intuit > Quicken > Config
โ€ขWindows Vista: Local Disk (C:) > Program Data > Intuit > Quicken > Config.

โ€ขRight-click on wpr.dat and select Delete.
โ€ขReopen Quicken.

robsouth
Explorer II
Explorer II
Bob, check your private messages.
"Sometimes I just sit and think. Sometimes I just sit." "Great minds like a think."

JaBob
Explorer
Explorer
Printer works with all applications other than Quicken. Newest development. I have two computers, Old and New. Ran Quicken update and Old computer now prints. Reinstalled software on New and it still will not print. Oh we'll. Most frustrating thing is I can't find a way to speak with anyone at Quicken.

Thanks everyone.

Bob

rk911
Explorer
Explorer
JaBob wrote:
Printer is connected direct to computer. Cannot print a PDF file.

Bob


if you can't print anything your problem is not with Quicken. uninstall and re-install the printer.
Rich
Ham Radio, Sport Pilot, Retired 9-1-1 Call Center Administrator
_________________________________
2016 Itasca Suncruiser 38Q
'46 Willys CJ2A
'23 Jeep Wrangler JL
'10 Jeep Liberty KK

& MaggieThe Wonder Beagle

robsouth
Explorer II
Explorer II
What version of windows are you using? win 7?, win 8? win 8.1? or are you using a Mac? This might help to know.
"Sometimes I just sit and think. Sometimes I just sit." "Great minds like a think."

JaBob
Explorer
Explorer
Printer is connected direct to computer. Cannot print a PDF file.

Bob

pritch272
Explorer
Explorer
Each year I receive offers for 50% off to upgrade, and each time I read the reviews on amazon, then I elect to pass. Way too many bad reviews for me, so I'll sit on Q2011 indefinitely. Yes, I'm not helping with your printer issue, sorry, have no suggestion other than to perhaps contact their support and see if they can resolve.
2007 Keystone Laredo 29RL, 2000 Ford F250 7.3 PSD, Firestone bags, Pressure Pro, 16" Michelin XPS Ribs, MorRyde Pin Box, Dexter EZ-Flex, PI EMS-HW30C, Dirt Devil CV950 Central Vacuum, 2000W AllPower by Kipor, 4000/3500W Champion C46540

Canadian_Rainbi
Explorer
Explorer
We have also found good help in the past from Quicken via-email. We are using Quicken 2012 with no problems.

joebedford
Nomad II
Nomad II
We had to switch to Quicken 2014 because Quicken 2011 was corrupting our investment data and the budget package wouldn't work.

After a couple of odd things the first day, QW2014 has been fine for the last couple of weeks.

At least if you're using the American version, you can expect several updates. We Canadians might get one. There were NO updates for bug riddled QW2011.