Satellite 119 with DISH seems to cut in and out on motorhome

[jeeperdude10]

We have a winegard satellite which was installed at the factory, came with our coach. We have a Wally with DISH and all worked well for over 3 years now, my problem just popped up and it is with the satellite 119, seems ALL channels on that satellite are fine for about 5 minutes then switches to SD and or Total signal loss. Is there a chance this may just well be the WALLY is bad? Anyone else have an issue with? We have called DISH, and all we get is the routine...unplug, reset, let it do it's thing, etc.

[Bill_Satellite]

Dish told me we need to move to the other side of the street at the rv resort in Casa Grande az to keep the signal and guide loaded. Hard to listen to that fix.

Now that's funny. AZ where the only thing between you and the satellite might be a palm tree if you set the antenna too close to the base!

[larry_barnhart]

too answer my question it is ours was downloaded 5-23-2019. We had to removed our dish tailgater from our roof and install a way too large of sat dish on the roof but it works great. I think the software issue with the wally was our problem so now we have a tailgater sitting in our garage. Dish told me we need to move to the other side of the street at the rv resort in Casa Grande az to keep the signal and guide loaded. Hard to listen to that fix.

chevman

[larry_barnhart]

Larry-D wrote:
Got an email last week that the Wally receivers needed a software update. Did it over the weekend, so far no issues.

I had the same email so how did you download ?

chevman

[Bill_Satellite]

6PM (in any time zone) is NOT a solar outage.

[DFord]

Hmmmm. Mine dropped just after 6pm CDT but came right back. I was watching a local channel in HD.

[2112]

It did it again at EXACTLY 6pm CST

[Bill_Satellite]

DFord wrote:
I mentioned earlier that when the sun lines up with the satellite your watching, it can overpower that signal for several minutes. I'm pretty sure that's what's causing my problem these days. I'll be watching a local station in HD and get a complete signal loss message about the same time every day. If I switch to the same channel in SD I can watch it with no problems other than the volume is a lot lower on the SD channels. What I can't figure out is why I can see the programming just fine if all I do is press the guide button - that open the guide and a preview pane with video and sound. It won't stay like that because it times out, goes back to full screen where I get the complete signal loss message again. After about 1/2 an hour, everything's okay again.

The solar outage phenomenon happens twice a year during the equinoxes, so March and September. It happens around noon time and usually lasts 10-12 minutes. I can last for a week or 2 but will always be a very short period of time.

[2112]

I haven't had an unexpected signal loss issue in the past 2 days. It seems to be working properly now. Anyone else notice the same?

Now that I said this it will start again 😞

[DFord]

I mentioned earlier that when the sun lines up with the satellite your watching, it can overpower that signal for several minutes. I'm pretty sure that's what's causing my problem these days. I'll be watching a local station in HD and get a complete signal loss message about the same time every day. If I switch to the same channel in SD I can watch it with no problems other than the volume is a lot lower on the SD channels. What I can't figure out is why I can see the programming just fine if all I do is press the guide button - that open the guide and a preview pane with video and sound. It won't stay like that because it times out, goes back to full screen where I get the complete signal loss message again. After about 1/2 an hour, everything's okay again.

[garry1p]

Had "complete loss" but locals and some other channels still working.

This has happened several times recently seems like one satellite drops out for a few minutes I thought the high winds we were having might have moved the dish alignment just a tad. Now think it is not my problem so I will no longer try to fix it.

[goducks10]

Maybe a lot of UFO activity.

[Dutch_12078]

The Dish locals satellite list linked below is the most up to date listing that I know of.

DISH Network Local Channels

[Bill_Satellite]

BillyBob Jim wrote:

Bill.Satellite wrote:
DISH has a software issue with RV domes. They are promising to fix the problem but it' been going on for awhile now and there is not yet a resolution.

I think Dish recently changed something somewhere. I have set up a tripod mounted 1000.4 on Eastern Arc for the last 8 years, in the same park, in the same exact location, on Memorial day weekend. Just pull the 211K out of the house where its connected to a 1000.2 WA dish, and set it up at campground on the EA setup. This year no dice. Despite having strong signal on all 3 birds, could not get the locals I could get before (same locals as home) and lots of the HD channels would throw the partial or total signal loss errors and revert to the SD equivalents. I had to have Dish change the zip code, and flash the receiver, which did get me locals from the middle of the state, but still having some issues with some HD channels. I've moved and re-peaked the setup now 3 times. As far as the locals from the middle of the state, I am only 28 miles east of home and know for a fact I am still in the local spot beam for the western side. Dish something amiss I think.

I suspect they have moved some channels around, either between birds or transponders, and do not have the bugs worked out yet.

Locals are a completely different topic. DISH IS moving locals around, especially in the Eastern US. There is no reason to believe that this will not continue. However, if you are on the Western Arc it should make no difference as long as you can lock onto all 3 satellites.

[Bill_Satellite]

BillyBob Jim wrote:

Bill.Satellite wrote:
DISH has a software issue with RV domes. They are promising to fix the problem but it' been going on for awhile now and there is not yet a resolution.

I think Dish recently changed something somewhere. I have set up a tripod mounted 1000.4 on Eastern Arc for the last 8 years, in the same park, in the same exact location, on Memorial day weekend. Just pull the 211K out of the house where its connected to a 1000.2 WA dish, and set it up at campground on the EA setup. This year no dice. Despite having strong signal on all 3 birds, could not get the locals I could get before (same locals as home) and lots of the HD channels would throw the partial or total signal loss errors and revert to the SD equivalents. I had to have Dish change the zip code, and flash the receiver, which did get me locals from the middle of the state, but still having some issues with some HD channels. I've moved and re-peaked the setup now 3 times. As far as the locals from the middle of the state, I am only 28 miles east of home and know for a fact I am still in the local spot beam for the western side. Dish something amiss I think.

I suspect they have moved some channels around, either between birds or transponders, and do not have the bugs worked out yet.

Locals are a completely different topic. DISH IS moving locals around, especially in the Eastern US. There is no reason to believe that this will not continue. However, if you are on the Western Arc it should make no difference as long as you can lock onto all 3 satellites.