Coach-man wrote:
Direct TV says it is a cable issue!
I assume this has worked well in other parks/sites with a clear view of the sky.
Several comments
First there are two "Cables" involved. one is the physical cable which I will address next, the other is the "Virtual" cable, that is the line of sight to the satellite.. You said "Fair" signal. Fair is not Good, it's not Great it is not Strong, and that "Cable" (the radio path) is most likely your problem
now the physical cable
From your description I'm not sure but the PROPER way for roof mounts is either a single cable from the antenna to the receiver, (And in your case a 2nd one to the second receiver but still direct) or, in some cases there is a double female (Barrel) connector at the roof line, NO electronics period anywhere.
This cable should be quality low-loss RG-6, not High Loss RG-59,, 20 feet of 59 can easily have more loss than 100 feet of RG-6
NO "Devices" between Antenna and Receiver with one possible exception, the cheapest A/B switch you can lay your hands on, Again this switch is just a switch, NO ELECTRONICS. (There is an exception to this I'll cover in a bit)
The "A/B" switch is connected as follows
Port A, to the rooftop antenna up A-bove
Port B, to a ground block in a basement compartment or in my case on the Brake Bell crank Bracket down B-elow (this is for those times when a Tripod is needed to avoid the evil signal eating tree you are parked under)
Directions for change over after exception paragraph
Exception: Some Direc TV systems use a "B Band Converter" and in some cases (more than 2 receivers or more than 2 receive channels) you may have a Digital Equipment Switch (Also provided by DirecTV) (or Dish if that's your supplier) in the line..
Directions for change over from Roof to Ground or back
Hook up ground mount antenna, Switch to "B" for B-elow, RESET receiver, Aim dish.
Changing back is easier,, Switch to "A" and Reset,, now disconnect and stow ground mount, Roof top antenna (if automatic) does the pointing for you.
Two things to remember
Always hookup/unhook ground wile A-Bove is selected (prevents damage from accidential shorts)
B: Always Reset when changing antennas.