I have a mac book pro and windows for mac.....every thing I receive that is a word document and every thing I create I cannot delete. Then when I try to open word all the document scroll and I have to wait for them to finish to get to the one I want. Then I just cannot delete them. So if some one sends me a pamphlet it is mine to have forever. I cannot get rid of them. They will not drag to the trash.....any suggestions please.....