Turbo tax admits their mistake!!

taxactTaxact has a quick fix for this.

Whatever.....:S

Martyn wrote:

2oldman wrote:
For you. For me, TT beats the heck out of doing it on paper, when you have a schedule C business with depreciation, and investments.

I don't have a business and I have never had to do Colorado taxes on paper.....

rk911 wrote:
TT did give you the state software to prepare your state taxes at no additional charge. the extra charge was to file your state taxes. you could always mail the return. the post office charges for that as well.

They did not give me the state software at no extra charge - they made it so that, this year, I had to buy a more expensive version of their software which 'included' state software, even though I did not want it - about $20 more than last year's product if I remember right. I always file my state taxes online for zip, nada, no charge.

Whatever.....

no extra charge...but you and every other taxpayer ponied up for it.

2oldman wrote:
For you. For me, TT beats the heck out of doing it on paper, when you have a schedule C business with depreciation, and investments.

I don't have a business and I have never had to do Colorado taxes on paper.....

rk911 wrote:
TT did give you the state software to prepare your state taxes at no additional charge. the extra charge was to file your state taxes. you could always mail the return. the post office charges for that as well.

They did not give me the state software at no extra charge - they made it so that, this year, I had to buy a more expensive version of their software which 'included' state software, even though I did not want it - about $20 more than last year's product if I remember right. I always file my state taxes online for zip, nada, no charge.

Whatever.....

2oldman wrote:

Martyn wrote:
I still say it is a rip off .

For you. For me, TT beats the heck out of doing it on paper, when you have a schedule C business with depreciation, and investments.

I don't have a business and I have never had to do Colorado taxes on paper.....

Whatever.

Martyn wrote:
I still say it is a rip off - Colorado has always had free on-line filing. I did not even want that capability in my TT software this year - I never have - but it was the only version available and I had to pay much more that I ever have in the past. To sell an increased cost product, and say that State is included, and then charge to do a State Return is IMHO a rip-off. A double rip-off in fact.

TT did give you the state software to prepare your state taxes at no additional charge. the extra charge was to file your state taxes. you could always mail the return. the post office charges for that as well.

Martyn wrote:
I still say it is a rip off .

For you. For me, TT beats the heck out of doing it on paper, when you have a schedule C business with depreciation, and investments.

I still say it is a rip off - Colorado has always had free on-line filing. I did not even want that capability in my TT software this year - I never have - but it was the only version available and I had to pay much more that I ever have in the past. To sell an increased cost product, and say that State is included, and then charge to do a State Return is IMHO a rip-off. A double rip-off in fact.

Martyn wrote:
I did my taxes today on TT.

For the first time ever I could not buy a version that suited my needs, Always in the past I bought what was designated as the 'Basic' version. Perfect for us filing jointly and it did all our mortgage stuff as well as itemized deductions. Usually about $25 or so.

No version like that available so I had to buy a Deluxe version (Deductions & Homeowners) with State Return for around $45. I did not want a State one as Colorado allows you to file free on-line and that is what I have always done, so I thought that if I have paid for it I will use it. How wrong can you be.

It calculated by State Refund at around $365. When I went to file it, there was a fee of $39.95 required! Not only that it would be a further $19.95 fee to process it!

So, I went on line and printed the State forms, did them manually and then again did them on line. In both ways the refund was $325. Hmmm - about $39.95 difference. So that means they were going to rip me off for a payment of $39.95 and get the same refund as doing on the State website.

Last time I ever use Turbo Tax, and I have been using them for 16 years.

it's valid to compare the value of TT to TaxCut and some of the "free" on-line software offered by the IRS and some states but I wouldn't characterize the $39.95 as a rip off. here in Illinois the TT fee to file a state return is $19.95. the difference between Colorado's fee and Illinois' fee tells me that each state determines the cost to file otherwise the TT fee to file electronically would be the same state to state. Colorado has apparently decided that all of the taxpayers should subsidize those who choose to file electronically. how is that fair? in Illinois if you want to use a credit card to renew your vehicle license plates you must pay a surcharge equal to the fee charged to the state by the credit card company. taxpayers do not, and should not, subsidize that option. that's the right thing to do.

nothing is ever "free"...including the "free" Turbo Tax premier software I obtained through Vanguard Investments this year. as a Vanguard investor I'm eligible for a "free" download of TT Premier. but I'm certain the cost of that "free" TT software is figured into Vanguard's annual expenses which is reflected in the fees they charge their customers. yes, all investors are subsidizing the cost of TT to what must certainly be a small number of investors but Vanguard is a private business, not a unit of government. if I don't like that policy I can leave Vanguard. I don't have that same option with the state.

I did my taxes today on TT.

For the first time ever I could not buy a version that suited my needs, Always in the past I bought what was designated as the 'Basic' version. Perfect for us filing jointly and it did all our mortgage stuff as well as itemized deductions. Usually about $25 or so.

No version like that available so I had to buy a Deluxe version (Deductions & Homeowners) with State Return for around $45. I did not want a State one as Colorado allows you to file free on-line and that is what I have always done, so I thought that if I have paid for it I will use it. How wrong can you be.

It calculated by State Refund at around $365. When I went to file it, there was a fee of $39.95 required! Not only that it would be a further $19.95 fee to process it!

So, I went on line and printed the State forms, did them manually and then again did them on line. In both ways the refund was $325. Hmmm - about $39.95 difference. So that means they were going to rip me off for a payment of $39.95 and get the same refund as doing on the State website.

Last time I ever use Turbo Tax, and I have been using them for 16 years.