Unfair return policy
We bought 2 wireless remote levelers in December from CW. One for us and one as a gift. We went on our first trip of the season last week and ours does not work. Contacted CW customer service and was ...
Forum Discussion
cmarkj - Sorry to hear about your difficulties, but the return policy is very clear and as a business owner I have to agree with CW on this one. As for making the same purchase from Amazon, you should also familiarize yourself with their return policy as well.
From CW:
Return Policy:
We believe in offering the Very Best ...Value, Quality and Selection. You may return unused items for a refund, or exchange within 90 days* from the date of purchase . Please include a copy of the receipt along with the unused product and original packaging. For any item purchased through Catalog or Internet please follow the Return or Exchange directions below. *30 Days for unused and unopened Generators, Electronics & Software.
From CW:
Return Policy:
We believe in offering the Very Best ...Value, Quality and Selection. You may return unused items for a refund, or exchange within 90 days* from the date of purchase . Please include a copy of the receipt along with the unused product and original packaging. For any item purchased through Catalog or Internet please follow the Return or Exchange directions below. *30 Days for unused and unopened Generators, Electronics & Software.
