Winegard Trav'ler Replacement

I agree fully with CA Traveler. Once through the Winegard warranty the really don't want to deal with you, to the point of being absolutely obnoxious on the phone. All they appear to know is "send it to us". No diagnosis, no reasonable estimate as to what the problem might be, and for sure not even a guess as to if they have the necessary parts or the cost to fix. Our Trav'ler was 5 years old and wouldn't retract. When I called they sneered that my antenna was "Old and out of date". When I tried to find if they even had the necessary parts for my old and out of date antenna, the phone person (certainly not a technician) would only repeat the "Send it in" mantra. So I was looking at removing the antenna, packing a 50-70 pound package and paying the cost of shipping it to the mid-west with no clue as to whether I was wasting time, money and effort, and they flat refused to even discuss it. Just wonderful customer service and product support. I got more information about the Winegard by talking to Royal at RF MOGUL than I ever got from Winegard. No more Winegard for me, thanks.
There's a new game in town now and thank God for it.