Does the "Worm" give you the phone number to call. and is it REALLY microsoft's?
One type of "Malware" now days is nothing more than a web page.. Technically it might be called Ransomware but I'm not sure.
It is just a web page. It is NOT on your computer save for what you see. What it does is disable most of your keyboard and mouse, so you can't close it, can't get rid of it, by NORMAL means... Now in some cases I have been able to crash the browser (Exit by means other than the "X") eithe via task manager or some other means.. I've also forced a shut down to get past of it.. The computer ALWAYS passes all scans including a deep scan.. So I'm convinced that it is just a web page.
How to force a shut down method one: Sit on the POWER button for like 30 seconds to a minute
Method 2q: Desktop.. PULL PLUG
Method 2B. Laptop with removable battery.. Remove battery and power cord.
Home was where I park it. but alas the.
2005 Damon Intruder 377 Alas declared a total loss
after a semi "nicked" it. Still have the radios
Kenwood TS-2000, ICOM ID-5100, ID-51A+2, ID-880 REF030C most times