State Farm user here, I am very happy with the service and it is a minimal addition to my policies for coverage on our vehicles, fifth wheel included. I have used it twice, once blowout on truck while towing fifth wheel. I handled the logistics and submitted my receipt to my local office, receiving a check on the spot for full reimbursement. The most recent time (a blowout in my car on the freeway need tow to tire shop), I called and had help with the arrangements, they arranged to pay the tow company directly.
