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stugpanzer's avatar
stugpanzer
Explorer
Nov 16, 2016

Roadside Assistance Towing vs Actual Assistance??

I have Good Sam Roadside Assistance and I also have Roadside Assistance from my auto insurance.

I had an incident where a clamp broke on the Intercooler to the Turbo on my diesel truck. If I would have had a spare clamp I could have fixed the issue within 30 minutes or less.

I called both of my roadside assistance numbers and asked them if they could just put me in contact with a mechanic or someone to get a clamp to my location and both said they only can dispatch a tow. It was a Sunday and so I didn't think any shops would be open so I had to go with a tow. I was just over 400 miles from my destination and so after waiting about two and a half hours the tow arrived. We asked to be towed to a Ford Dealer as my truck is a Ford F250 and I figured if I couldn't fix it then we might have to leave it there. There was an Autozone nearby and I was able get my truck running with some clamps I found there.

My question is; is there a roadside assistance whereby you can get someone that can help you repair your issue? I know they are available for big rigs but perhaps its too cost prohibitive for just the average person. Does AAA offer such a service?

After this incident it occurred to me that I could have called Autozone or any other nearby car parts store and asked if they would deliver a part and will keep that in mind if I ever have to deal with something similar.

I did capture the incident with my dashcam. The following video does have some cussing so consider yourself warned!

Ford Power Stroke 6.0L Intercool Boot Clamp Failure