A&E Awning adjustment help needed

[TNGW1500SE]

I have a A&E awning it's model 8500. The problem is it has got to wide at the top and when I go to close it, the top support will no longer go inside the lower support. It looks like the front arm has moved away from the roller about a half inch to far.

There's a small bolt that goes in from the bottom of the bottom leg that looks like if I loosened it, I could just move the arm closer to the roller and fix it but I've backed the bolt out and tapped on the lower arm with a block of wood and a hammer and it will not go in. The bolt looks like it contacts a metal pin that supports the roller.

The cap on the end of the arm says "spring loaded".

That metal pin that comes out of the end of the roller just needs to go into the lower leg a little bit and all would be fine.

I don't see any more bolts I could back off.

What am I missing?

[Dutch_12078]

Now that you have it moved, find a small flat head screw that screws tightly into the groove through the material to keep it in place. You only need it at one end, and there should be one in both the track at the top and the roller.

[TNGW1500SE]

DutchmenSport wrote:
The awning itself has slid and is now out of square. The cure is relatively simple, but the fix may be harder.

All you need to do is move the awning in the track, either on the trailer side, or the tube roller slide. Depending upon if the out-of-alignment is forward or backward. That's the cure.

This fix is not so easy. There is a set screw somewhere in the awning, where it slides into the track. You'll need to remove that set screw, which is holding the fabric in place, and that will let you slide the awning forward or back in the track. The hard part is actually moving the fabric in the track. They can be very stubborn. You may need 2 people. One person to pull on the tube, the other person to pull the opposite direction on the awning. If adjusting on the trailer grove, it just takes brute force sometimes to break it free so it will move. Thus the "fix" can be difficult. It just takes brute muscle, but that's all that's wrong with your awning arms. Don't do any adjustments on them. It's all the square of the awning to the trailer to the awning roller that's the problem.

Thanks! I didn't see any set screw so I pulled on the fabric and it moved! I moved it about a 1/4 inch and it seems to work fine now.

[DutchmenSport]

The awning itself has slid and is now out of square. The cure is relatively simple, but the fix may be harder.

All you need to do is move the awning in the track, either on the trailer side, or the tube roller slide. Depending upon if the out-of-alignment is forward or backward. That's the cure.

This fix is not so easy. There is a set screw somewhere in the awning, where it slides into the track. You'll need to remove that set screw, which is holding the fabric in place, and that will let you slide the awning forward or back in the track. The hard part is actually moving the fabric in the track. They can be very stubborn. You may need 2 people. One person to pull on the tube, the other person to pull the opposite direction on the awning. If adjusting on the trailer grove, it just takes brute force sometimes to break it free so it will move. Thus the "fix" can be difficult. It just takes brute muscle, but that's all that's wrong with your awning arms. Don't do any adjustments on them. It's all the square of the awning to the trailer to the awning roller that's the problem.