I have had the Andersen for about a year, towing a Lance 2295 with an F150. I really want to like it. It’s made in Idaho, uniquely engineered, and extremely light and easy to use. However I went through four insert sleeves in the first summer, towing a total of around 3,000 miles. I’ve confirmed many times that everything is set up to spec. The inserts kept mushrooming up, reducing the sway reduction capability. I got pretty good at it, but the process to get the sleeve off after it has mushroomed is a b:tch.
I can say that it DOES distribute weight to the front axle of the pickup. I wish those rumors would just die. Those with that issue don’t have the chains tightened enough.
For customer service, I have not had the same positive results that many others have had. Just getting someone to return my calls has consistently been difficult. I have however received all replacement parts gratis.
So...the good and the bad. If I were to do it over again, I’d make sure it was the brand new design of the insert that is screwed down to the base. Apparently I’m not the only one who’s had the mushrooming issue.
