Forum Discussion
bedpan
Mar 19, 2019Explorer
Thought I would update on my Andersen experience.. Not sure anyone is reading or cares but maybe it will help someone...
Just got back from a 5000km drive down to Fl. I had no problems with the Andersen towing from the dealership where I bought the TT to the house. When we left the driveway for our March Break trip the first gas station we pulled in we started getting some awful squawking from Andersen. As we were in hour 1 of a 24 hour drive I ignored it being confident it was in the sway control cone.
It got me to Fl, the squawking got louder by the time we got there. On the Monday I touched based with Andersen. They acknowledged that I have an older version of the hitch and had parts shipped to me by Wednesday. It swapped out the ball, cone and housing as well as the triangle plate. 20 minutes and it was swapped out. 2400Km later we had no problems at all getting home.
I cannot compare it to other WDH units. I can only tell you playing with the tension I had it dialed in to a point it towed very comfortably. I did adjust one of the brackets on the TT on the drive home as it appeared to have shifted forward a bit. What I learned though is I did not have them seated at the right angle.
All said I am happy so far with the hitch and the support from Andersen... I will likely get the brackets welded in place at some point just to insure they don't move again...
Cheer and thanks for the help folks
Just got back from a 5000km drive down to Fl. I had no problems with the Andersen towing from the dealership where I bought the TT to the house. When we left the driveway for our March Break trip the first gas station we pulled in we started getting some awful squawking from Andersen. As we were in hour 1 of a 24 hour drive I ignored it being confident it was in the sway control cone.
It got me to Fl, the squawking got louder by the time we got there. On the Monday I touched based with Andersen. They acknowledged that I have an older version of the hitch and had parts shipped to me by Wednesday. It swapped out the ball, cone and housing as well as the triangle plate. 20 minutes and it was swapped out. 2400Km later we had no problems at all getting home.
I cannot compare it to other WDH units. I can only tell you playing with the tension I had it dialed in to a point it towed very comfortably. I did adjust one of the brackets on the TT on the drive home as it appeared to have shifted forward a bit. What I learned though is I did not have them seated at the right angle.
All said I am happy so far with the hitch and the support from Andersen... I will likely get the brackets welded in place at some point just to insure they don't move again...
Cheer and thanks for the help folks
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