Getting Rid of my Dual Cam system
I really like this system but it's such a darn pain. It's so complex no one, anywhere, has any idea how to adjust it or install it. I just had it transferred to a new trailer and new bars also were...
Forum Discussion
OK, dealer got back to me. They are going to replace the head and ball of the trunnion system. Told them not happy with the holes but they are going to paint the one hole that will be covered by the bracket so it doesn't rust, and put a self tapping bolt in the exposed hole to fill it.
Not really happy about the holes but I'm happy I didn't have to fight them at all. I'll give them that for sure. They messed up and are fixing it. They also are going to be coming out to my home (45 minutes away) on a Saturday to replace the head and ball, readjust the cam install bracket, and setup the hitch system.
I have to give the dealer a positive nod as I said, I didn't have to fight them at all. I just had to show them pics of where their install was wrong. Plus they offered to come out to my home to fix.
While many may think you should accept no less, which is true, I've found so many businesses that won't accept responsibility for their actions and won't go to any means to correct it. I'm just very happy about their attitude in correcting the situation.
Not really happy about the holes but I'm happy I didn't have to fight them at all. I'll give them that for sure. They messed up and are fixing it. They also are going to be coming out to my home (45 minutes away) on a Saturday to replace the head and ball, readjust the cam install bracket, and setup the hitch system.
I have to give the dealer a positive nod as I said, I didn't have to fight them at all. I just had to show them pics of where their install was wrong. Plus they offered to come out to my home to fix.
While many may think you should accept no less, which is true, I've found so many businesses that won't accept responsibility for their actions and won't go to any means to correct it. I'm just very happy about their attitude in correcting the situation.
