HELP! Cargo door lift arm

Did you get the right size? Is it attached exactly the same way as the other one? I seem to recall taking my bed apart and couldn't get the arms to compress after reassembly because one of the mounts was slightly out of position.

Yes it is the same size. I took it off and holding here in my hands, and i cannot even get the arm to compress down.

Will not compress at all? Of just not enough? Sounds like it may not be the same travel length as the old one.
Oops. I was a minute late. Sounds like a bad ( or maybe stuck) strut.

Doesn't compress it all. Even just holding it here in my hands, after removing from the camper, it won't compress. When i bought it at the store, i checked all they had on the shelf, and none of them compressed. The lady said it would compress once i mounted it, but it doesn't, unless i'm doing something wrong. Why would the arm not compress now, with me just holding it here off the camper?

Gas springs are spec'd by length and weight - you didn't get a 90-pound strut when you were looking for a 30-pound one, did you?

Dont'think so. It isn't marked on the spring itself, but the old one was labelled 80lb