We loved our Hensley, and yes was a little bit of work to learn all the tiny things i could do to make it easier. We towed a 26 ft trailer behind my Dodge Durango, really hated how the old hitch made us feel squirley. I found by backing up to get the stinger just kind of setting in the Hensley, not locked down, and the truck backed up to almost touching the stinger, I could move the stinger out to the hitch opening to ensure i was level and able to just continue backing up. The stinger would not bind and slide right in. After a while i no longer needed the little trick of sliding that thing in or out to mate up. We would never own another travel trailer with out either a ProPride or Hensley. Good luck on your new wonderful hitch.