brant_c
Sep 03, 2019Explorer
Late check out
So this past weekend we got reservations a month ago for Friday thru Monday. Sunday afternoon I asked the camp ground owner if we could get a late checkout. He obliged. I told him that if there wer...
valhalla360 wrote:SDcampowneroperator wrote:
Early arrival and late checkout are only an issue in our outdooor hospitality industry. Hoteliers forbid or charge for early, late check out, as it adds to staff and costs, as it does to us.
Hotels have only 2 options, 1 bed or 2. Camps have many more variables, as well as striving to suit your wishes.
Where the early/ late becomes an issue is when that prime site is reserved. If all our sites were like a hotel or wally world all the same with hookups, arranging would be easy.
Wear our shoes for a day,
Most of the hotel comparison is flat out wrong.
We have frequently stayed late/checked in early (after politely asking) and 9 out of 10 times, there is no cost (sometimes even though officially there is a fee, they tell us not to worry about it).
Thank you and happytorv for your comments. They prove our business model is to serve special requests for sites with special features. I simplified the hotel/ rv park comparison as an ask for understanding. Rv parks cannot begin to equate the simplified view hotels may offer due to the acreage, lay of the land, type of unit.
If parks were like a hotel, or parking lot with hookups where all are equal then you are right in your comparison.
Where a 'Campground' differs is in site size,type, services, location to amenity, shade trees or not, many other variables.
A late check out, an early arrival with so many variables is always a challenge to accommodate .
rvers have many more wishes than a hotel guest. Do any hotel guests have satellite tv on the roof so no trees to the south? Insist on shade? Again, I ask come wear our shoes, then judge.
Max
Hotels typically have many room types beyond just the number of beds.
- Ocean view, pool view or dumpster view
- Balcony or not
- Various suite types.
- High vs low floors.
- Etc...
Ultimately, we can only request and if we are told "no", we must abide by that...but if it's a blanket "no" when it's clear there are plenty of open sites and will have zero impact on your costs/staffing and you can't articulate why, you just made it more likely that I don't use your campground/hotel next time around.