Late check out
So this past weekend we got reservations a month ago for Friday thru Monday. Sunday afternoon I asked the camp ground owner if we could get a late checkout. He obliged. I told him that if there wer...
Forum Discussion
Lantley wrote:
If it is my business . I run it the way I choose. My CG is not managed by the campers. I don't owe them any explanation, but a simple schedule disruptions have created too many communication and scheduling problems in the past would suffice.
If my CG is run well otherwise, I don't think a blanket no late check ins or early arrivals will be detrimental to overall customer experience. If the place were managed poorly, I doubt you would have many looking to stay longer.
AS we can see from this post, late departures and early arrivals can easily create confusion and havoc. As the owner I set a fixed schedule that allows me to operate efficiently altering that schedule too often hurts the customer experience
I've come across a few business owners who come across they way you do in your posts...if you check around, they are usually avoided if there is any other possibility available. The ones that survive usually have some form of monopoly in the local area.
