Manufacturers - How Do You Answer This
This is one aspect of why I am leery of an aluminum framed camper, not to mention a newer, expensive camper. Of course the extremely poor quality craftsmanship could be duplicated in a wood-framed cam...
Forum Discussion
As capriracer and others have mentioned, quality starts with management (although I would go one step further and say it starts with the owners - whether private party or shareholders). Quality is a long term commitment that may result in lower profits in the short run, but should lead to higher sales and profits in the long run. That is where the problem lies with American companies.
The drive for profits and immediate results (especially in publicly traded firms) can create short sightedness and pressure on management to produce numbers without regard to the long-term impact. Japanese auto manufacturers beat us by having an absolute commitment to quality and continuous improvement.
The drive for profits and immediate results (especially in publicly traded firms) can create short sightedness and pressure on management to produce numbers without regard to the long-term impact. Japanese auto manufacturers beat us by having an absolute commitment to quality and continuous improvement.
