mich800 wrote:
That is a weird policy. Did they really save any time messing around with a tube plus the additional cost to them. Almost seems like they are covering their tracks for a improper install stating it was policy.
Yeah, pretty much nothing they said did not make sense. The fact that they put inner tubes in tubeless tires "all the time" doesn't add up. You have a wheels and tires designed to be tubeless for very specific engineering reasons and slapping a tube in there because the tire 'won't seat on the bead' is inexecusable. If the tire won't seal you either have a bad tire, a bad wheel, or poor installation technique. Either way, you don't throw an inner tube bandaid on it, you fix the problem and install the tire properly.