Quadra BigFoot fire danger
I'm posting this message as a way to warn owners of the potential for a fire in the Quadra BigFoot leveling system.
Our 2018 Class A has this system installed. The 4th or 5th time we used it I noticed smoke coming from the front passenger wheel-well immediately after the unit stopped leveling. Looking under the coach, I saw flames coming from the area near the leveling solenoids and pump.
I quickly evacuated the coach (my wife and 2 guests), grabbed the fire extinguisher and doused the fire.
I notified the company and they said "overheating" was a known issue and that a service bulletin had just been mailed out (and that I'd probably see it in my mail when I returned home). I informed them that they now had "extreme" overheating (in the form of a fire). To their credit, when they couldn't find anyone to service the unit (jacks would not retract, of course) in NW MN, they sent a team out from MI to repair it. Incredibly inconvenient as we were 220 miles from home and needed to get back to work.
I've insisted that they make sure they CALL all BigFoot owners to notify them of this danger. They have been unresponsive since that request, thus this post.
The issue is undersized wiring that overheats in a low-voltage battery condition (due to increased current).
Our 2018 Class A has this system installed. The 4th or 5th time we used it I noticed smoke coming from the front passenger wheel-well immediately after the unit stopped leveling. Looking under the coach, I saw flames coming from the area near the leveling solenoids and pump.
I quickly evacuated the coach (my wife and 2 guests), grabbed the fire extinguisher and doused the fire.
I notified the company and they said "overheating" was a known issue and that a service bulletin had just been mailed out (and that I'd probably see it in my mail when I returned home). I informed them that they now had "extreme" overheating (in the form of a fire). To their credit, when they couldn't find anyone to service the unit (jacks would not retract, of course) in NW MN, they sent a team out from MI to repair it. Incredibly inconvenient as we were 220 miles from home and needed to get back to work.
I've insisted that they make sure they CALL all BigFoot owners to notify them of this danger. They have been unresponsive since that request, thus this post.
The issue is undersized wiring that overheats in a low-voltage battery condition (due to increased current).
