Ductape wrote:
I suggest tuning your own communication skills since you are getting the same result repeatedly. I call first, ask for the person handling internet sales, tell them specifically what vehicle I'm interested in and that I am prepared to buy as soon as I locate the right unit. Then we trade e-mail addresses and go on from there. That almost always works and if they don't respond then move on.
Just sending mails is just like spam. Hard to take seriously. Anyone who's sold online knows this.
I would agree with this. Sending a looong email with numerous questions isn't the way to start the process. The dealers get so many lookie-loos and tire kickers, that if the sales team responded to every inquiry they got like this they wouldn't have time for the real buyers.
It's important to establish your credibility as a buyer to get the attention of a place like PPL with thousands on units on their lot. If a phone call isn't possible, then make your first email as Ductape says. In ONE email, be short and to the point, tell them specifically what vehicles you are interested in, and that you are prepared to buy as soon as you locate the right unit. Ask what they can tell you about the units, and go on from there." Save the detailed questions for the second exchange, and you will get better replies once the salesman knows that you are actually an interested and capable buyer.