wanderingbob wrote:
Exchange tanks , by law , must be under-filled , look it up .
Cylinders (and, for that matter, permanent propane tanks) may only be filled to 80% liquid capacity, per law, to allow for head space so the liquid propane can expand with temperature changes. A 20 pound cylinder is designed such that, when filled 80% full, it holds about 20 pounds of LPG (the exact amount depending on the ambient temperature, etc.). In other words, the size of the cylinder already takes this required underfilling into account.
I could not locate any laws that require cylinder exchange places to fill less than this standard. Filling them with only fifteen pounds is simply their way of cutting their propane expenses by a quarter.
Around here, most if not all places charge a flat rate for 20 pound cylinder refills, but of course charge by volume for fixed motorhome tanks if they are willing to fill them. I think whether 20 pound tanks are charged a flat rate or by volume/pound is more a regional custom than anything.