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rangerbait's avatar
rangerbait
Explorer
Jul 11, 2015

Warranty Question: who's on the hook for the initial labor?

Greetings, I couldn't find a closer match for this question, so in the general forum it goes... We purchased a new 2014 Heartland Trailrunner 31QBBH in April of this month from a dealership in M...
Seeking Advice
rangerbait's avatar
rangerbait
Explorer
Jul 11, 2015
Old-Biscuit wrote:
Normal procedure is to contact MFG. FIRST to get approval/authorization prior to any repairs (diagnostics/repairs/replacements)

Then MFG. can direct you to an authorized repair facility for cost free warranty service.
Mobile repair may be authorized if conditions warrant but YOU pay for service call

Most repair shops waive diagnostic fees when repairs are done at their shop.


Good tip...I will go that route in the future.

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