Forum Discussion
tatest
Jul 18, 2013Explorer II
It starts when the selling RV dealer sends Ford the documentation certifying sale to first retail customer. RV dealers are not very good at this, I found the blank certificate in my motorhome documents package. When I registered the VIN as a new owner, in-service date in the system was sales date of chassis to Winnebago.
Without this information, Ford will back up to either date of manufacture or date of sale to vehicle modifier, if that got documented and put into Ford's database. Some RV manufacturers don't even bother to do that.
A servicing dealer has to use the date in Ford's database, that's what determines whether he gets paid to do the work. If you have supporting documentation about the initial sale, you should be able to get the date corrected, but it sure helps if the selling dealer will cooperate and sign the paperwork.
Without this information, Ford will back up to either date of manufacture or date of sale to vehicle modifier, if that got documented and put into Ford's database. Some RV manufacturers don't even bother to do that.
A servicing dealer has to use the date in Ford's database, that's what determines whether he gets paid to do the work. If you have supporting documentation about the initial sale, you should be able to get the date corrected, but it sure helps if the selling dealer will cooperate and sign the paperwork.
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