Who is responsible for discounts?
Is it the obligation of the business or the customer to determine whether or not that customer is eligible for a discount? We honor discounts for Good Sam members, seniors and active military. That ...
Forum Discussion
Walaby wrote:pitch wrote:
"DO you have triple A,AARP or are you a veteran?"
Practice saying that. How long did it take? was it a significant drain on your time?
Did it hurt you physically for those words to come out of your mouth?No?
Then why aren't your desk personnel trained to say those words to each and every customer?
If offering discounts has such an effect on your bottom line that you don't mention them, perhaps you need to do away with discounts all together.
Goes the other way too
Im retired military - do you offer a military discount?
I have Good Sam's. Do y'all take Good Sams?
Did that hurt you to say those few words
Let's say a campground offers half a dozen different discounts. Should the office person say
Are you AAA?
Are you AARP?
Do you have Good Sams Club?
How about Passport America
What about military, are you in the military? Retired?
Are you anything else that you think might qualify?
Geez...
Mike
yep, just post a prominent sign at check in with "special information".
bumpy
