Who is responsible for discounts?
Is it the obligation of the business or the customer to determine whether or not that customer is eligible for a discount? We honor discounts for Good Sam members, seniors and active military. That ...
Forum Discussion
It is the customer's responsibility to ask for any applicable discounts. No question there.
However good, no excellent, customer service dictates that the question be asked by the counter attendant during check in. Anticipate the customer's needs and knock their socks off.
However good, no excellent, customer service dictates that the question be asked by the counter attendant during check in. Anticipate the customer's needs and knock their socks off.
