Forum Discussion

jvantassell's avatar
jvantassell
Explorer
Apr 26, 2018

Axle problem with 2016 Jayco White Hawk 27 DSRL

I see from the other posts that I am not alone. But being stuck in Ridgeland SC for 7 days now I need to vent a bit.

Jayco manufactured the 27DSRL model with two axles rated at 3500 pounds each on a vehicle whose gross weight is 7500. Even if you are not at the gross weight you are so close that any bump in the road can bend or break the axle. That has now happened 2 times to me.

Sure, wish I had known that before I bought it. Next time I’ll check axle and trailer specs before buying.

I’m now sitting in Ridgeland, SC since Friday April 20, 2018 with two broken axles. At least I found a small RV repair shop that was close by and came out to help me the first day. They were able to get me to their lot and supply me with water and electric while I wait.

My dealer kept promising me that they would find the parts and ship them 2 day express. I now know that they were only kidding me. I’m sure they have dealt with Lippert before and know that Lippert does not stock any axle! They are all made on demand only!

On Monday April 23, 2018 Lippert was contacted and the order processed for two new axles expedited delivery. We were told it should be 3-5 days. This is day 4. Tomorrow marks the first full week of being broke down.

After the first axle bent in Cape Brenton, Canada I asked me dealer if they would look at options for me to upgrade to axles that would not break every time I travel long distances. I reinforced that message again last week while sitting on the side of the road. I always get “we are working on it.” Guess not. The dealer is Pete’s RV in South Windsor, CT.

Guess I will look for a new dealer when I get back.