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Dometic WH-6GEA does not work on electric alone

Spindle
Explorer II
Explorer II
I have a 2022 Forrest River Surveyor. It has the โ€œdreadedโ€ Dometic WH-6GEA water heater in it. Itโ€™s my understanding that this water heater is supposed to run on gas alone, electric alone or on both at the same time. Mine only works on gas alone or gas/electric together. Will not run on electric alone. It has the 4+6 pin connector. Bought the camper New so no one else but camping world has had their hands on it. Iโ€™m a Master Plumber with my own business, so I know my way around trouble shooting. I have 12v on the white wire coming from the switch for the electric. When the 6 pin plug is unplugged I have 12v to the pin for the yellow wire. Plug that plug back in and voltage goes away. If I turn the gas switch on my voltage comes back and will run gas and electric. Gas works fine by itself. Iโ€™ve had the thermal diode go bad and a circuit board. Iโ€™ve tried 3 other circuit boards and get the same results on all 3. Can not figure out why this water heater will not work on electric alone?
15 REPLIES 15

CA_Traveler
Explorer III
Explorer III
Sounds like you have high resistance on the 12V wire and meters draw almost no amps and will incorrectly indicate voltage when none exists with a load. Measure the 12V on the yellow wire with a load, sometimes a 12V auto test light is enough.

It sounds like you are describing a bad switch?
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Bob