Forum Discussion
dougrainer
Jul 20, 2018Nomad
Per Dometic, the foam inserts are not soft enough. Dometic will replace the Faceplate under warranty. NOT the complete tstat, but the Faceplate with the updated foam inserts. I do not know if they will do that for a retail customer or only thru the Dometic warranty service center. I am awaiting my first faceplate and should have it today and I will see if it fixes the problem. These are called CT(capacitance touch) tstats. They operate on the same principle as the screen on a smart phone. You do NOT PUSH the buttons, you gently touch. It is difficult to get used to doing that. Doug
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